Our refund and postponement policy is simple: a full refund within 7 days of payment if you have not started your first lesson.
The postponement policy lets you freeze your package for a set period depending on its length, or keep a learning credit if you cannot continue.
To ask for a refund, send your refund request on WhatsApp with your name and payment date, and we confirm the refund in writing within 7 to 14 working days.
If you paid with Tabby or Tamara, refunds go through them. Read the full terms and conditions.
Have a question or ready to start?
Contact us or book a free trial lesson, and we will place your level and recommend the right course.
