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Policies
All our policies and terms in one place, in plain language, so you know your rights and commitments before you subscribe.
Terms, Conditions and Academic Policies
Groups, attendance, freezing, the Golden Guarantee, the camera and instalments.
Learn moreRefund and Postponement Policy
When you get a refund, learning credit, freezing and the delay guarantee.
Learn morePrivacy Policy
What data we collect and how we protect it, including children's images.
Learn moreKey points
- Group sizeKids 3–6 · Adults 5–10
- Schedule and teacher's nameWithin 7 days of payment
- Classes startWithin 14 days at most
- Full refundWithin 7 days, before the first lesson
- Level testFree
- InstalmentsTabby and Tamara, no extra fees
- Golden Guarantee90% attendance and 80% homework
- CameraA learning requirement, no recording of children's faces
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