Privacy Policy

• 1. Consent and updates
• 2. The data we collect
• 3. How we collect data
• 4. How we use your data
• 5. Data sharing
• 6. Data retention
• 7. Your rights
• 8. Children and the camera
• 9. Cookies and analytics

1. Consent and updates

By using the website or our services, you agree to this policy. If you do not agree, please do not use the website. We may update the policy from time to time, and we publish the last-updated date at the top of the page.

2. The data we collect

We collect the following data in order to provide our services:

• Full name.
• Email address and mobile number.
• The student's age and level, so we can place them in the right group.
• Payment details to complete the subscription through secure payment gateways. We never see or store your card numbers.

3. How we collect data

• Registration and account-creation forms on the website.
• Direct contact with us by WhatsApp, email or phone.
• Completing purchases and payments for educational services.

4. How we use your data

• Creating and managing student accounts and issuing certificates.
• Answering enquiries and providing technical support.
• Processing payments and activating subscriptions.
• Sending notifications and offers (with your consent).
• Improving the website experience.

5. Data sharing

We only share your data in the following cases:

• With service providers acting on our behalf, such as payment gateways (including Tabby and Tamara) and analytics services.
• To comply with legal obligations or lawful requests.
• In the event of a merger or acquisition of the business.

6. Data retention

We keep your data for between 90 days and two years after your last activity on the account. We may keep some of it longer for legal or security purposes, or in anonymised form for statistical analysis.

7. Your rights

• Request access to your data, and ask for it to be corrected or deleted.
• Object to the processing of your data, or ask for it to be restricted or transferred.

8. Children and the camera

Turning the camera on is a learning requirement, to verify the student's identity and participation during the lesson. The Academy complies with the personal data protection law, and recording, storing or broadcasting images or videos that show the faces of students or children is strictly prohibited. Video is limited to closed live viewing during lesson time only.

9. Cookies and analytics

We use cookies and Google Analytics to understand website visits and improve our content:

• We do not send personal data such as names or email addresses to Google servers.
• Learn how Google uses data through this link.
• You can turn this off in your browser settings or with the Google Analytics opt-out tool.

Contact us

For any question about this policy, message us on WhatsApp +966 59 109 1176 or email info@wella.wellainternational.com.